Performance Guarantee
At Air Therm, we guarantee the performance of our installed equipment when it is maintained and operated according to the manufacturer’s operating and
maintenance manuals.
What does this entail?
We ensure that the system will perform as agreed upon, maintaining a temperature variance of no more than 3 degrees from your selection on the thermostat during heating or cooling under normal operating conditions.
Guarantee Details:
- Temperature Variance: No more than 3 degrees from your thermostat setting.
- Temperature Guarantee: If installation temperatures aren’t met, we will make necessary modifications, repairs, or replacements at no charge for 5 years.
- Equipment Sizing: This guarantee ensures accurate sizing of the equipment at the time of installation.
- Exclusions: Does not cover issues caused by component or part failures that affect home temperature maintenance.
Satisfaction Guarantee
Air Therm promises top-tier installation services from our skilled and professional technicians. Our team will:
- Take care of your home with respect.
- Complete the job with speed and precision.
- Ensure your home is left spotless by cleaning up after themselves.
- Show respect by not wearing shoes on carpets, smoking, swearing, or using drugs.
If you’re not fully satisfied with our technician’s work, we will not consider the job complete until you are happy with the results.
